The Patients Know Best Patient-Controlled Patient Portal

Patients and Carers

Access your Personal Health Record online for the peace of mind that wherever you go, wherever you might need care, you and your healthcare professional will have the full picture from the very start.
The Patients Know Best Patient-Controlled Patient Portal

Patients and Carers

Access your health record online for the peace of mind that wherever you go, wherever you might need care, your healthcare professional will have the full picture from the very start.

"I'm effectively carrying my entire medical history with me wherever I go in the world - and that's very reassuring.”

Jason - Northwick Park, London

"My results are published quickly and clearly in a format that I am able to understand."

Dan - Kidney Patient

For patients, and carers, timely access to health information can be challenging, particularly if your care is provided across multiple organisations.  Patients Know Best (PKB) provides a secure platform to bring all your health data into a single patient record so you, your healthcare professionals and your carers can view your information as and when it’s needed, such as your appointments and letters test results and GP data, ensuring a more collaborative and co-ordinated approach to your healthcare.  

Your PKB record is accessible via website or conveniently through the NHS App!  For more information on accessing PKB via the NHS App click here.

Know more. Do more. Live better.

There are many things you can do with your record, but the data you see, and the features you can use, vary depending on how your healthcare provider utilises the platform.  

Take control of your health. Register today. 

See your record anytime


See all your appointments, medical correspondence, test results, medication lists and care plans, together in one place, wherever you go.

Receive notifications when new information is available, prepare any questions ahead of appointments and manage your health and care in the meantime.

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Store your GP Data


As an adult in England you can now store in your PKB record a copy of the data your GP has released, adding to information you access from elsewhere. Initially, you will see diagnoses, medications and appointments, with more data coming later.

To add your GP data, simply log into PKB using your NHS login, and PKB will guide you through the process, including obtaining your permission. For help, watch this video 

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Access resources


Access the information and advice created by your healthcare team online.

Find tailored resources designed to meet your individual care needs with links to local support groups, specialist rehabilitation information and tailored care plans.

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Add your data


Add important information about your past medical history or any old clinical documentation so it’s there in one place, when you need it.

Upload any old reports, care plans or test results and store them securely online, rather than carry around any old bits of paper or files.

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Connect wearable devices


Connect data from over 100 wearable devices such as Fitbits or glucometers. 

Share this data with healthcare teams from the comfort of your own home in real-time. This helps you to track your condition.

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Track your health


Keep a journal, monitor your symptoms and add measurements.

Understand what’s normal for you. Then, if something isn’t quite right, you know when to contact your health and care team.

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Share your record


Instantly share all, or parts of your record with anyone who needs it.

Quickly give access to your GP, hospital consultant, at-home care provider, pharmacist, paramedic, carer or next of kin. Control what they see with granular privacy and consent settings and best of all, access it wherever you go (at home or abroad) for real peace of mind.

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"It's important for me to use PKB to contact the necessary people for my care when needed.”

Liam - East Surrey

"I can pretty much see what's happening within a couple of hours of having my bloods done."

Paul - North West London

Protecting your privacy and securing your data.
To protect the privacy and security of your data, we encrypt all patient data. Access to your patient data is only authorised by you, the patient, your healthcare team or local laws.

Your account also allows you to see a log of all data accessed by any healthcare professional. Read the FAQs below to learn more. 

For further information about how we manage data, please see our Privacy Policy.